Restaurant Shift Leader

REQ ID: 88864

STORE: Waukegan (IL20248)

LOCATION:

Waukegan, IL, US, 60085

MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve.
Because at MOD we don’t just make pizzas. We make pizzas that make the world a better place – a world where doing the right thing has far-reaching ripples, where people are at the heart of every decision and were pizza powers possibility.

Compensation: $16.00 / hour + an incredible tip share program. Our Restaurant Shift Supervisors average almost $4/hour in tip earnings!

Restaurant Captains – Shift Supervisors are also eligible for:
⦁   Paid sick time
⦁   Paid Vacation
⦁   FREE Food pizza and salad, and beverages
⦁   Discounted pet insurance and gym membership
⦁   Free Counseling Sessions
⦁   Medical/dental/vision/basic life/disability
⦁   401(k) retirement

Summary

As a part of our Restaurants Leadership team, Shift Supervisors direct the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. You set the example of what it means to serve, what it means to create a place and platform we every to experience pizza that is personal.

You will lead the making of pizzas for the veggie pilers, the pepperoni perfectionists, and the plant-based pioneers. Pizzas built for the carb cutters and the culinary experimentalist. Together we’re creating an experience were pizza is personal, and everyone belongs.

Over 70% of MOD Leaders are promoted internally. When we say everyone belongs it means support our employees reaching for what’s possible. United by a love of great food and good mentorship, our Squad helps each other get to where they are going.

Because at MOD; ALL PIZZAS ARE WELCOME!

Key Responsibilities

MOD values are demonstrated when you:

Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
Help create a MOD vibe that our customers expect
Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift
Demonstrate, train and coach Squad in all methods for accomplishing store tasks
Demonstrate knowledge of all Operational Standards and resources
Partner with General Manager to engage the board community of our restaurant

Required Qualifications

Minimum of 1 year of customer service or restaurant leadership
Experience successfully leading, coaching, training, and motivating front line employees
Ability to think strategically and act tactically
Ability to stay calm and focused in busy restaurant operations
Must be at least 18 years old

Preferred Qualifications

Experience successfully providing on-the-job training to others in a rapidly changing environment
Experience as a shift lead in a retail environment

Physical Requirements

As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others.

Working Conditions

• High noise levels due to operations, customers and overhead music

• May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer

• Varying schedule to include evenings, holidays and extended hours as business dictates

• Will work near moving or mechanical parts

• Will work inside a walk-in refrigerator and freezer

At our table, everyone has a place. Explore your inner pizza enthusiast and feel right at home. Apply today to work in a restaurant that is a movement.

This job posting is not intended to be exhaustive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact applicantADA@modpizza.com. MOD is a fair chance employer. Los Angeles County qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.”