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District Manager

REQ ID:  22259
LOCATION: 

Ladue, MO, US, 63124-2009

No matter who you are or where you come from, you are welcome here. At MOD, we embrace individuality, support human growth, and recognize the value in second chances.

 

Every day and in every store, we create a culture where individual spirits are celebrated. And as part of MOD, you will be empowered to provide that same experience for every single customer that walks through the door.

 

We’re growing, with more than 400 locations across 28 states, and Canada. So we’re always looking for people who demonstrate what we call the 4G’s: Grit, Growth, Generosity, and Gratitude. You’ll help us create a positive social impact in your community, making MOD an exciting place to eat and a place where others are inspired to bring about change. We call it Spreading MODness®. Come be part of it.

 

Position Overview

As the District Manager you will be responsible for supporting and overseeing operations within an assigned district of 6-12 stores, depending on size and volume. Your primary objective is to live, teach and demonstrate the MOD Pizza culture in all interactions, and promote this principle in all MOD Pizza employees.

Key Responsibilities:

  • Consistently role model a customer-first attitude and exhibit the company’s culture, mission and values through everyday activities and behaviors
  • Review store environments and key business indicators to identify problems, concerns, and opportunities for improvement; work in collaboration with Store Management Teams on identified factors
  • Regularly utilize management information tools and analyze financial reports to identify and address trends and issues in store and district performance
  • Troubleshoots problems; promptly answers questions from stores in response to employee assistance, guest feedback and complaints
  • Directly supervise vendor relationships (new and existing) to ensure product relevance and cost-efficiency; educate employees in new products, services, programs, etc.
  • Participate in the staffing process for store management positions (recruiting, interviewing, hiring and training); regularly monitor and lead district-wide management staffing levels
  • Assist in recruiting and hiring for store hourly positions, as needed
  • Responsible for New Store Opening duties; staffing, training, and supervising vendors to ensure all supplies are delivered on time
  • Prepare, communicate and educate Management Teams and applicable MOD Pizza employees on changes of policies, practices, and standards within the organization
  • Responsible for promoting clean and safe working environments; strict adherence to all Safety and Health Department standards
  • Create an environment, through personal actions, where ideas can be shared, questions can be asked, and individuals are accountable for their actions
  • Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as finding new, creative, and impactful methods of recognition
  • Pursue personal development opportunities to enhance ability to contribute to MOD Pizza success in role; act as a role model for others in this area. Seek out and initiate opportunities to strengthen leadership, business management, product knowledge and organizational expertise

 

 

 

 

 

Basic Qualifications:

  • Associates degree in Restaurant Management, Food Service Administration, or related field required; Bachelor’s degree preferred or relevant progressive job-related experience leading in high volume multi-unit retail, restaurant or service organization
  • Excellent communication and interpersonal skills
  • Solid leadership skills; ability to make good decisions and carry out company policies in accordance with applicable regulations and procedures.
  • Consistent track record in creative ideas/strategies for cost containment and plan design and implementation of best practices
  • Ability to work independently and own the overall operations of multiple stores
  • Must be self-motivated and customer service oriented
  • Must demonstrate appropriate negotiation, analytical skills, attention to detail, organizational and project management skills
  • Must be able to prioritize tasks, work well under pressure, and deal with stressful situations
  • Participative management style; use a 'hands-on' approach
  • Experience in motivating team members to work together to achieve goals
  • Capable of facilitating discussions between individuals with differing perspectives
  • Experience confronting performance issues and taking corrective action when necessary, as well as giving rewards and recognition
  • Develops a positive, respectful, productive and professional work environment and image
  • Basic understanding of State Health, OSHA, EEOC regulations, federal and state employment laws
  • PC proficiency in such applications as Outlook, Word and Excel

Preferred Qualifications

  • Experience with Restaurant Magic

Physical Requirements

In-store squad leadership work involves both managing the team and stepping in to support the operations as needed. Occasionally positioning oneself (e.g., walk, bend, twist, reach, stoop, kneel, crouch, push and pull) to handle or move objects weighing up to 50lbs. Occasionally operating hand-held appliance and simple machinery (industrial can opener, dough press, industrial dishwasher, etc.). Regularly operate a computer and other office equipment. Communicate and exchange information with co-workers and other individuals in person and electronically.

Working Conditions:

  • High noise levels due to operations, customers, and overhead music (including, but not limited to, rock, punk, and alternative)
  • May be indoor or outdoor setting depending on store (varied weather conditions are expected)
  • Will work near moving or mechanical parts
  • Varying schedule to include evenings, holidays, and extended hours of business dictates

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

 

 

No matter who you are or where you come from, you are welcome here. At MOD, we embrace individuality, support human growth, and recognize the value in second chances.

 

Every day and in every store, we create a culture where individual spirits are celebrated. And as part of MOD, you will be empowered to provide that same experience for every single customer that walks through the door.

 

We’re growing, with more than 400 locations across 28 states, and Canada. So we’re always looking for people who demonstrate what we call the 4G’s: Grit, Growth, Generosity, and Gratitude. You’ll help us create a positive social impact in your community, making MOD an exciting place to eat and a place where others are inspired to bring about change. We call it Spreading MODness®. Come be part of it.

PERKS

  • Free meal each shift (50% off when dining with guests - off shift)
  • Access to employee support & development
  • Awesome MOD swag: t-shirts, bandanas, stickers, etc.
















 

COMMUNITY

Giving back is part of the MOD culture.

Throughout the year, you and other MOD Squad members have opportunities to give back to the community - what we call "Spreading MODness." This includes participating in fundraisers, packing meals for families struggling with hunger, and sponsoring other activities in your area.

Bridge Fund

We offer access to emergency support programs to help MOD Squad Members in need. Anyone can apply to access the Bridge Fund, which offers assistance when an unexpected hardship occurs. It's MODs helping MODs.