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Assistant General Manager

REQ ID:  73025
STORE:  Irvine (CA20015)
LOCATION: 

Irvine, CA, US, 92606-8273


At MOD, everyone is free to be themselves and has an equal opportunity to pursue their hopes and dreams. We embrace individuality, support human growth, and recognize the value in second chances. 


To us, pizza is more than just food. It’s our platform to make a positive social impact in the lives of our people and the communities we serve. That means doing our part to create a more accepting and equitable world by building a successful business that puts people first.


Compensation: $22.56 - 25.56 / hour = $19 - 22 / hour + $3.56 / hour average tips

*Average hourly tips based on 2022 reporting. Actual tips may vary based on a variety of factors including location and hours.


In addition to base pay + tips, AGMs are eligible for:

  • Medical/dental/vision/basic life/short term disability insurance options
  • Up to 10 paid vacation days a year and 2 paid holidays
  • 401(k) retirement eligibility
  • Paid sick leave
  • Paid parental eave
  • A free shift meal
  • Employees can progress through the pay range by earning performance-based pay increases
  • Access to MOD's Employee Assistance Program


Perks for AGMs:

  • 100% funded educational programs for eligible Squad
  • 50% off discount
  • Exclusive access to awesome MOD swag: t-shirts, bandanas, stickers, etc.
  • 33% off Cell Phone bill with T-Mobile Amplified
  • Exclusive discount program on things like concerts, hotel stays, theme parks and more
  • Fun and engaged regular customers

 

Summary

As a MOD Pizza Assistant General Manager, you directly impact the success of the MOD community by supporting the General Manager in executing store operations and leading the MOD Squad and Shift Leaders. You will work beside and watch over your MOD team in-order to build and maintain the MOD experience. Your objective is to live, guide, and demonstrate MOD Pizza’s purpose in all interactions with Squad and Customers.

Key Responsibilities

  • Exhibit Grit, Growth, Generosity, and Gratitude
  • Demonstrates servant leadership and strong work ethic for the MOD Squad; delegates tasks and assigns stations to ensure that Super-Fast service, cleanliness standards, and customer needs are met
  • Cultivates a positive learning environment through clear, respectful mentorship and feedback to MOD Squad Members and Squad in training; addresses individual motivation, needs, concerns, and provides recognition
  • Acts with the integrity and honesty that promote MOD Pizza culture. 
  • Keeps Squad focused during peak volumes; problem solves in a dynamic, high pressure environment
  • Execute to MOD Pizza recipes and presentation guidelines
  • Supports the General Manager (GM) with administrative duties including inventory, cash handling, and payroll
  • Provides direct support to the General Manager in implementing company programs to meet MOD’s operational and organizational goals
  • Acts as a mentor for Squad and Shift Leaders/Captains by observing, assessing, and suggesting ways to improve performance, and providing feedback to the General Manager
  • Communicates effectively; uses discretion and filters all pertinent information to the Shift Leaders as directed by the General Manager
  • Maintains consistent attendance and punctuality

Basic Qualifications

  • 2+ years of management experience in a leadership role
  •  Problem-solving abilities in a fast-paced environment 
  • High level of integrity and accountability
  •  Must be at least 18 years old

Preferred Qualifications

•    Some college education in Business or related field
•    High school education or GED
•    Experience in a retail or restaurant environment
•    Strong communication skills 

Physical Requirements

As a member of our Squad, you will be working in a kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, pushing and pulling to handle or move objects weighing up to 50 pounds. You will also be asked to operate hand-held appliances and simple kitchen equipment (industrial can opener, dough press, industrial dishwasher, etc.). Depending on the location, you may need to go up and down stairs. The ability to communicate and exchange information with coworkers and others is also required. The ability to comply with all public health requirements, including wearing a mask, is required.

Working Conditions

• High noise levels due to operations, customers and overhead music (including, but not limited to, rock, punk and alternative)
• May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer
• Will work near moving or mechanical parts
• Varying schedule to include evenings, holidays and extended hours as business dictates
• Must be authorized to work in the United States

We make pizza so we can serve people

 

Want to help us spread MODness™? Apply today!

 

This Job Description is not intended to be all-inclusive. We all may be assigned other related duties as assigned to meet the ongoing needs of the organization.

 

MOD Pizza is a second (fair chance employer) and an Equal Opportunity Employer. The full statement is available on the career site.

 

Key words: Restaurant General Manager, GM, Store Manager, General Manager, Assistant General Manager, AGM, Assistant GM, Assistant Store Manager, Kitchen Manager, Bar Manager, Shift Manager, Shift Lead, Restaurant Manager, Operations Manager, Team Leader, Team Lead, BOH Manager, Assistant Manager, Associate Manager, Retail Manager

PERKS

  • Free meal each shift (50% off when dining with guests - off shift)
  • Access to employee support & development
  • Awesome MOD swag: t-shirts, bandanas, stickers, etc.


















 

COMMUNITY

Giving back is part of the MOD culture.

Throughout the year, you and other MOD Squad members have opportunities to give back to the community - what we call "Spreading MODness." This includes participating in fundraisers, packing meals for families struggling with hunger, and sponsoring other activities in your area.

Bridge Fund

We offer access to emergency support programs to help MOD Squad Members in need. Anyone can apply to access the Bridge Fund, which offers assistance when an unexpected hardship occurs. It's MODs helping MODs.


Job Segment: Kitchen, Hospitality