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Regional Facilities Manager

REQ ID:  30467

Downingtown, PA, US, 19335

No matter who you are or where you come from, you are welcome here. At MOD, we embrace individuality, support human growth, and recognize the value in second chances.


Every day and in every store, we create a culture where individual spirits are celebrated. And as part of MOD, you will be empowered to provide that same experience for every single customer that walks through the door.


We’re growing, with more than 400 locations across 28 states, and Canada. So we’re always looking for people who demonstrate what we call the 4G’s: Grit, Growth, Generosity, and Gratitude. You’ll help us create a positive social impact in your community, making MOD an exciting place to eat and a place where others are inspired to bring about change. We call it Spreading MODness®. Come be part of it.


The Regional Facilities Manager directs multi-unit facilities management services throughout a wide geographic market in a cost effective and professional manner. The Regional Facilities Manager helps create & maintain budgets, directs vendor selection, and is responsible for repair/replace decisions for all FF&E. Reporting to Senior Facilities Management, they will support the Operations team by ensuring that all stores in the market are maintained and in good working condition. They regularly check in on individual stores in their market to impart best practices, identify any unreported repair needs, and ensure that the stores are following company standards.

Key Responsibilities

  • Respond to work orders as needed and coordinate work among vendors, and contractors. Ensure cost effective, timely completion of routine preventative & emergency maintenance.
  • Provide emergency or disaster response for properties as needed.
  • Ensure cost effective, timely response to urgent requests.
  • Direct and monitor facilities vendors’ performance at each property to ensure stores are maintained at the highest possible levels.
  • Manage vendor contracts & partnerships. Review proposals & price quotes for the procurement of parts & services. Seek out and evaluate new vendor opportunities for various trade needs.
  • Review the scheduling of preventative maintenance programs. Monitor all utilities and other systems to ensure efficient operation. Work to identify cost savings opportunities and implement savings initiatives.
  • Administer procurement of replacement furniture, parts, supplies and maintenance equipment as needed.
  • Work with property owners/management on lease requirements and responsibilities to ensure compliance with the lease agreements.
  • Create and distribute troubleshooting and how-to documentation for internal and store operation use.
  • Support Senior Facilities Management to review and develop annual operational budgets, to include store audits to determine & validate upcoming year's capital requirements.
  • Provide emergency or disaster response for properties as needed.

Basic Qualifications

  • 5+ years’ experience working in the facilities field, management experience preferred.
  • Strong knowledge of repair and preventative maintenance of facilities, preferably specific to food service.
  • Strong communication and interpersonal skills to deal effectively with employee’s and vendors.
  • Prefer prior experience with facilities service request software platforms such as ServiceChannel.
  • Regularly available on nights & weekends for emergency service requests.

Physical Requirements

Facilities work involves regularly positioning oneself (e.g., stand, walk, stoop, bend, twist, kneel, crouch) to handle or move objects weighing up to 60 lbs. or, on occasion, team lift objects weighing up to 75 lbs. Regularly operate a computer and other office equipment. Occasionally ascend or descend stairs or ladders. Communicate and exchange information with co-workers and other individuals in person or electronically. Regularly operate facilities equipment such as hand trucks, power tools and hand tools.


This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.


Want to help us spread MODness™? Apply today!


MOD welcomes people from all backgrounds and walks of life, and it’s reflected in our largely diverse community of MOD Squaders. MOD is proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. MOD recruits, hires, trains, promotes, compensates, and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law.


This Job Description is not intended to be all-inclusive. We all may be assigned other related duties as assigned to meet the ongoing needs of the organization.


  • 50% off your meals at MOD
  • Access to employee support & development
  • Awesome MOD swag: t-shirts, bandanas, stickers, etc.



Giving back is part of the MOD culture.

Throughout the year, you and other MOD Squad members have opportunities to give back to the community - what we call "Spreading MODness." This includes participating in fundraisers, packing meals for families struggling with hunger, and sponsoring other activities in your area.

Bridge Fund

We offer access to emergency support programs to help MOD Squad Members in need. Anyone can apply to access the Bridge Fund, which offers assistance when an unexpected hardship occurs. It's MODs helping MODs.

Nearest Major Market: Philadelphia

Job Segment: Facilities, Procurement, Food Service, Operations, Hospitality