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Marketing Manager - Email


Bellevue, WA, US, 98008-2008

REQ ID:  11578

Imagine if everyone had a place to go where they were encouraged to embrace their individuality and come as they are. A place fostering an environment that supports human growth and recognizes the value in second chances. This is the kind of place that MOD is committed to creating and maintaining every single day. By creating a culture where individual spirits are celebrated, we believe that our teams will feel empowered and committed to providing that same experience for every single customer that walks through the door.


With more than 400 locations across 28 states and the United Kingdom, MOD is committed to creating a positive social impact within these communities, creating not only an exciting place to eat, but a place where others are inspired to bring about change.  We call it Spreading MODness.

The Marketing Manager – Email & App Messaging is responsible for leading consumer messaging function of MOD Pizza primarily through email and app marketing efforts. You’ll take part in developing MOD’s customer lifecycle messaging strategy but your bigger task is to roll up your sleeves and get dirty executing the strategy.


The ideal candidate will know the ins and outs of creating promotional and transactional emails, the current best practices for email delivery, and how to generate effective app communications (push messages and in-box notifications). You know how to create engaging communications for the MOD fans, from strong email subject lines to compelling content and design, and are always looking for the next great idea to test. You’re comfortable developing a messaging calendar and hitting deadlines. You have both an eye for a well-created email and messaging design and a passionate attention to detail. You work best in collaborative environments where good ideas can come from anywhere. You have strong judgement and can easily inhabit MOD’s brand voice. Most importantly, you’re energized by the opportunity to grow MOD’s email and app messaging presence so the brand can tell its story and engage with more and more customers around the U.S.


Key Responsibilities:

  • Developing and executing the promotional email and app messaging strategy
  • Setting up, testing, deploying and monitoring email marketing campaigns and in-app communications
  • Driving initiatives to grow and manage MOD’s CRM database
  • Monitoring and implementing email best practices, including email deliverability, customer segmentation, email cadence, content and list management
  • Work cross-functionally to develop and execute MOD’s messaging calendar
  • Evaluating marketing campaigns to understand why or why it didn’t resonate with the target audience and reporting on effectiveness against relevant marketing goals
  • Developing and implementing an A/B testing methodology to continually improve and optimize email and in-app messaging performance
  • Collaborating cross-functionally with internal stakeholders


Basic Qualifications:

  • 3-5+ years of relevant progressive experience in email marketing; experience with loyalty programs a plus.
  • Proven track record of creating and executing email campaigns at high velocity; both batch and triggered. Understanding of the types of email and app messaging that generate engagement and an ability to articulate those qualities
  • Knowledge of HTML/CSS, Adobe Photoshop, Adobe Dreamweaver, and email testing tools
  • Proficiency with email marketing platform tools and deep understanding of best practices for email marketing
  • Exceptional attention to detail and collaborative mindset


Preferred Qualifications:

  • Experience using web analytics to evaluate effectiveness of email marketing campaigns


Interested candidates should include the following when applying:

  • A few short paragraphs explaining why they’d be a good fit for this role at MOD
  • A resume


Physical Requirements

Office work involves remaining in a stationary position most of the time in front of a computer, using a keyboard, mouse and telephone. Regularly operate a computer and other office equipment. Occasionally move about the work site to access file cabinets, office equipment, etc. Exert up to 10 lbs. of force occasionally, and/or a negligible amount of force frequently or regularly move objects. Communicate and exchange information with co-workers and other individuals in person and electronically.


This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.



Want to help us spread MODness? Apply today!


Our largely diverse community of MOD Squaders plays a huge role in making MOD a place that is welcoming to people from all backgrounds and walks of life. It is our mission to build up communities that empower and inspire one another, celebrating our differences and appreciating all that we each have to offer. In this regard, MOD is proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. MOD recruits, hires, trains, promotes, compensates, and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law.


We offer tons of cool stuff here at MOD, but below are just a few of our favorites that you may be eligible for:

  • Free pizza!
  • Shared tip-pool
  • Bridge Fund – Employee Crisis Fund
  • Flexible scheduling
  • Did we mention free pizza?!

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